FAQs

Press both volume up (+) and down (-) on the speaker itself simultaneously and the speaker will tell you the remaining battery percentage. Additionally you can check the app.

Open the app for your ULTIMATE EARS speaker.

The battery meter is displayed underneath the on screen ULTIMATE EARS speaker.

If you have two ULTIMATE EARS speakers, you can use them together to amplify your sound. Here’s how: NOTE: Your BOOM must have the latest software version to Double Up with ROLL, MEGABOOM and BOOM 2.

With the app:

Connect your first ULTIMATE EARS speaker to your device.

Open the app (if you’re doubling up two different ULTIMATE EARS speakers, you can use any of their apps to Double Up) for your ULTIMATE EARS speaker and tap the “Double Up” icon then tap Start in the Double Up screen.

Follow the steps from the app to Double Up your speakers.

NOTE: You can also use the app to “lock” the Double Up connection so when you power both of your ULTIMATE EARS speakers up, they’ll automatically reconnect in Double Up.

Without the app:

Connect to the first ULTIMATE EARS speaker and turn on the second one.

On the first, press both the Volume “+” and the Bluetooth connection button at the same time. You should hear a tone that confirms the speaker is ready to Double Up.

On the second speaker, press the Bluetooth button twice. You should hear a tone confirming that it is trying to Double Up then another when the connection is successful.

You can change the name of your ULTIMATE EARS speaker. iOS and Android Device

Connect your speaker and Open the app

Tap MORE -> Settings -> Speaker name.

Enter the new name for your speaker.

You can’t change the display name of your ULTIMATE EARS speaker in the iOS Bluetooth device menu. NOTE: You might have to un-pair and re-pair your speaker for the changes to take effect. For Android, you can also change the display name of your ULTIMATE EARS speaker in the Bluetooth device menu. Here’s how:

Open your Bluetooth device menu.

Locate your ULTIMATE EARS speaker and tap the Settings icon next to it.

Tap Rename and enter the new name for your speaker.

If your smartphone is NFC-enabled you can use it to connect your smartphone to your ULTIMATE EARS speaker (except ULTIMATE EARS ROLL), here’s how:

Ensure NFC is enabled on your smartphone (see your smartphone’s documentation for help).

Turn on your ULTIMATE EARS speaker. In some cases you may need to place your ULTIMATE EARS speaker in pairing mode. Press and hold the Bluetooth connect button on your ULTIMATE EARS speaker until you hear a tone.

Hold your smartphone to your ULTIMATE EARS speaker right below the Volume + and – button for up to 10 seconds.

NOTE: You may see a pop-up on your smartphone asking you to confirm the pairing.

You’ll hear an audible confirmation from your ULTIMATE EARS speaker when the pairing is complete.

IMPORTANT: Your ULTIMATE EARS speaker stays in a pairing state for 3 minutes. If you are unable to pair using NFC, place your ULTIMATE EARS speaker into pairing mode and try pairing using NFC within 3 minutes. If you are unable to pair using NFC, find the setup FAQ specific to your ULTIMATE EARS speaker to pair through the Bluetooth device menu.