BOOM 2 SUPPORT

Search for Topics

FAQs

  • While we encourage you to take your Ultimate Ears Speaker wherever the party goes, we also want it to look great and last as long as possible. We highly recommend that you thoroughly rinse your Ultimate Ears Speaker with fresh water after using it in a swimming pool or the ocean. Once clean, allow the speaker to air dry completely before charging it. While the speaker is waterproof, the chemicals and salt in your pool or the ocean can damage the waterproof seals over time if not rinsed off after use. The micro-USB charging cable included with your Ultimate Ears Speaker is not waterproof. Never charge your Ultimate Ears Speaker if the micro-USB port, charging cable or connectors are wet, dirty or damaged. Always charge your speaker with a clean, dry micro-USB connector. If you think your cable or connector has been compromised in any way by water or other contaminants, do not use it to charge your speaker. Contact us for a replacement cable.

  • Your BOOM 2 is rated IPX 7. This means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes. Important: While we encourage you to take your BOOM 2 wherever the party goes, we also want it to look great and last as long as possible. We highly recommend that you thoroughly rinse your BOOM 2 with fresh water after using it in a swimming pool or the ocean. While the speaker is waterproof, the chemicals and salt in your pool or the ocean can damage the waterproof seals over time if not rinsed off after use.

  • Playtime

    The BOOM 2 battery last up to 15 hours. Overall playtime depends on how you use your Ultimate Ears Speaker, with things like the type of music and volume level all affecting the overall playtime.

    Charging

    Using the USB cable provided, and a standard USB port (e.g. Laptop) it will take approximately 5 hrs. 30 mins to recharge your Ultimate Ears Speaker to 100%. BOOM 2 can also be charged with most USB chargers and times will be faster depending on the output of the USB charger you use. Never charge your Ultimate Ears Speaker if the micro-USB port, charging cable or connectors are wet, dirty or damaged. Always charge your speaker with a clean, dry micro-USB connector. If you think your cable or connector has been compromised in any way by water or other contaminants, do not use it to charge your speaker. Contact us for a replacement cable.

  • Yes, you can Double Up with BOOM, MEGABOOM or ROLL. If you’re doubling up with BOOM, make sure your BOOM has the latest software. BOOM update version 7.x and 8.x allow for compatibility with ROLL, but versions 5.x and 6.x do not.

    NOTE: Double Up with MINI BOOM is not supported.