UNIVERSAL IEM SUPPORT

FAQs

  • Yes

  • It is important to select the appropriate ear tips for an optimal comfort and listening experience. We recommend experimenting with various tips to identify the pair that fits comfortably and provides the best seal.

  • Yes, consumers can return their product within 30 days of purchase with a 15% restocking fee.

  • These IEMs are covered under a 1 year standard warranty worldwide except where is mandated otherwise. When a product is returned under warranty, we will replace the product.

  • Out of warranty repairs are not available for this product.